This Privacy Statement is effective as of April 2020.

At CFG Mixers, we recognize the importance of protecting your personal information and are committed to dealing with it responsibly and in accordance with applicable data protection laws in all countries in which CFG Mixers operates.

This Privacy Statement describes the general privacy practices of CFG Mixers that apply to the personal information we collect, use and share about consumers and other interested parties among our customers, business partners, suppliers and other organizations with whom CFG Mixers has or contemplates a business relationship.

Why and how we collect and use your personal information?

We may collect your personal information as interested for different purposes, such as the following:

  • Access and use of websites or other online services

When entering our website, or using one of our online services, we will record the information necessary to provide you access, for the operation of the website or for our compliance with the legal and security requirements in relation to the operation of our website, such as passwords, IP addresses and browser settings. We also collect information about your activities during your visit in order to personalize your experience on the website, such as registering your preferences and parameters, and in order to collect statistics that help us improve and further develop our websites, products and services.

  • Respond to your request for information, request or support

When you contact us (online or offline) in connection with a request for information, to place an order for a product or service, to provide support or to participate in a forum or other social computing tool, we will collect the information necessary to meet your request, grant you access to the product or service, provide support and be able to contact you. For example, we collect your name and contact information, details about your request and your agreement with us, as well as the processing, delivery and billing of your order, which may include information on customer satisfaction surveys. We keep such information for administrative purposes, to defend our rights and in connection with our relationship with you. When you provide your name and contact information to register in connection with an application, the registration can serve to identify you when you visit our websites.

  • Contact employees of our clients, potential clients, partners and suppliers

In our relationship with clients or potential clients, partners and suppliers, they also provide us with professional contact information (such as name, professional contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as management of contracts, processing, delivery of products and services, provision of support, billing and management of services or the relationship.

  • Marketing

Most of the information we collect about you comes from our direct interactions with you. When registering to participate in an event, we may collect information (online and offline) regarding the organization of the event and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop general analysis and business intelligence for the conduct of our business or for commercial purposes. You can choose to receive information about our products and services by email, phone or postal mail, or register for subscriptions. By visiting our websites or using our services, we can provide you with personalized information. You can always choose to stop receiving personalized communication by sending an email to [email protected].

By indicating that we may use your personal information in connection with an application, order, transaction or agreement (or preparation thereof), or to provide you with the services you have requested (such as a website), we do so because it is necessary for the fulfillment of an agreement with you. By indicating that we use your personal information in relation to marketing, improvement or development of our products or services, for security reasons or regulatory requirements in addition to those concerning your agreement or request, we do so based on our legitimate interests or of third parties, or with your authorization.

Sharing of personal information

As a global organization offering a wide range of products and services, with business processes, management structures and transnational technical systems, CFG Mixers has implemented global policies, together with standards and procedures, for the permanent protection of personal information. As a global company, we may share information about you with our subsidiaries distributed throughout the world and transfer it to other countries in which we do business in accordance with this Privacy Statement.

Among the subsidiaries controlled by CFG Mixers, we only grant access to personal information in case they need to know it, in accordance with the purposes for which said access is granted. In some cases, CFG Mixers uses providers located in different countries to collect, use, analyze and process personal information on your behalf.

If applicable, CFG Mixers may share your personal information with selected partners to help us provide you, or the company for which you work, products or services, or to process your requests, or with your consent. When we select our suppliers and partners, we take into account their data processing processes.

If CFG Mixers decides to sell, buy, merge or otherwise reorganize businesses in some countries, transactions such as these may involve the disclosure of personal information to actual or potential buyers, or the receipt of such information by sellers. The practice of CFG Mixers is to have the necessary protection of personal information in these types of transactions.

Please note that in some circumstances, personal information may be subject to disclosure to government entities in connection with legal proceedings, court orders or legal proceedings. We may also share your personal information to protect the rights and property of CFG Mixers, our business partners, suppliers, customers or others, provided we have a reasonable basis to believe that such rights or property may be affected.

International transfers

The international presence of CFG Mixers involves a large number of transfers of personal information between the different subsidiaries, as well as with third parties located in the countries in which we do business. Some countries have implemented restrictions on transfers for personal information, in relation to which CFG Mixers adopts different measures, including:

If applicable, CFG Mixers implements Standard Contractual Clauses approved by the European Commission, or similar contractual clauses in other jurisdictions. This includes transfers to suppliers or third parties.

Security and accuracy of information

We want to protect your personal data and preserve its accuracy. CFG Mixers implements reasonable physical, administrative and technical security measures to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain personal information when we transmit it over the Internet. In addition, we require our suppliers to protect such information from unauthorized access, use and disclosure.

Retention period

We will not retain personal information for a period longer than necessary in accordance with the purposes for which it is addressed, including the security of our treatment in compliance with legal and regulatory obligations (for example, audit, accounting and legal retention conditions), the treatment of litigation and for the establishment, exercise or defense of legal claims in the countries in which we conduct business.

As circumstances may vary depending on the context and services, the information provided in the Online Privacy Statement or provided in a specific notice may provide more detailed information about applicable retention conditions.

How to contact us?

If you have any questions related to this Privacy Statement, please contact us through this form. Your message will be forwarded to a relevant member of the CFG Mixers Data Privacy Team.

For the purposes of the General Data Protection Regulation (GDPR) of the European Union, the person responsible for your personal information is CFG Mixers SA de CV, unless otherwise indicated. In cases where CFG Mixers, or a subsidiary under its control (not established in the European Economic Area (EEA)) is required to designate a legal representative in the EEA, the representative for all these types of cases is CFG Mixers SA de CV.

CFG Mixers is not responsible in situations such as:

  • Personal information processed in reference to a contractual relationship, or to initiate a contractual relationship with a specific subsidiary of CFG Mixers. In this case, the person responsible for the personal information is the contracting company of CFG Mixers, which is the legal entity with whom you or your employer maintains, or will maintain, the contract.
  • Personal information collected on the physical site or location of a subsidiary of CFG Mixers. In such case, said subsidiary is responsible for the personal information.

Your rights

You can request access, update or correct your personal information. You also have the right to oppose direct marketing.

You can have additional rights according to the legislation applicable to treatment. For example, if the processing of your personal information is subject to the European Union’s General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to treatment for related reasons. with your specific situation. Under the GDPR, you may also have the right to request that your personal information be deleted or restricted and request the portability of your personal information.

Right to file a complaint

In case you consider that our treatment of your personal information does not comply with the applicable data protection laws, you can file a complaint:

Directly with CFG Mixers through this form.

With the competent data protection authority. You can check the name and contact details of the Data Protection Authorities of the European Union at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en .htm.

Changes to our Privacy Statements

We may periodically update this Privacy Statement, as well as another specific privacy statement. When making changes to this Privacy Statement, we will add a new date at the top of the statement.